FAQ
Welcome to our FAQ page! Here you'll find answers to frequently asked questions about our festival. If you don't find a suitable answer, feel free to use our contact form . Our team is here to assist you.
- Kontantløs betaling og kop-system
- Opening hours, schedules and music times
- Ticket informationen
- General
- Festival Infield
- Day vistors
- Camping
- Festival Glossary
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Opening hours, schedules and music times
What are the music times of the music area?
Thursday | 18:00 | – | 02:00 |
Friday | 13:00 | – | 05:00 |
Saturday | 13:00 | – | 05:00 |
Sunday | 12:00 | – | 02:00 |
What are the entry times for day guests to the infield?
Thursday
Approx. 4:00 pm to approx. 2:30 am (Friday)
Friday
Approx. 6:00 am to approx. 5:30 am (Saturday)
Saturday
Approx. 6:00 am to approx. 5:30 am (Sunday)
Sunday
Approx. 6:00 am to approx. 02:30 pm (Monday)
Please check for last-minute changes.
Infield includes food, shops, and music areas.
When does the campsite open?
Thursday 12:00 to Monday 12:00
(Access only with Camping Ticket)
When does the food and shop area open?
Thursday 16:00 to Monday 02:30
The area is cleared daily at xx:00 for a maximum of 30 minutes.
What are the bus shuttle times between the train station, supermarket, swimming pool and the festival?
Festival Bus Line
Festival ↔ Swimming Pool ↔ Edeka ↔ Wrist Train Station (HVV Ring) ↔ Festival
Bus Fare
One-way ticket 5 EUR
Unlimited ticket 15 EUR
– only cashless directly on the bus
Thursday
xx:xx to xx:xx
Friday
xx:xx to xx:xx
Saturday
xx:xx to xx:xx
Sunday
xx:xx to xx:xx
Monday
xx:xx to xx:xx
Future changes possible, please check again before traveling!
Ticket informationen
Can I return my tickets?
Tickets are non-refundable.
How can I safely resell my ticket(s)?
It is important to us that you can resell your tickets safely and easily. That's why we have partnered with Ticketswap. Ticketswap allows you to resell your tickets simply and securely. They handle the payment process and ticket transfer, issuing a new ticket for maximum security. This way, you can focus on enjoying the event without worrying about ticket sales.
- Tickets can be safely resold
- Ticketswap handles the payment process
- Maximum security is ensured
Will there be free tickets for guests with disabilities / accompanying persons?
For your festival visit, you will need a regular festival ticket regardless. There are no separate tickets for visitors with disabilities.
However, if you have a disability ID with the annotation "B", you can bring one companion free of charge. An extra ticket purchase for your companion is not necessary, but we kindly ask you to register them in advance via our email address [email protected]. Please provide us with the full name, address, and email address of your companion.
Additionally, before sending the guest list ticket for your companion, we require your ID card and your disability ID as a photo, also via email to our address [email protected]. Your personal details must be clearly identifiable on the photos, and the annotation "B" must be visible.
After verification, your companion will receive a free guest list ticket via email from us.
Note: The guest list ticket is only the festival ticket itself. Car and shuttle tickets are not included!
General
At what age can I participate in the festival?
Our festival is strictly for individuals aged 18 and above!
Parental consent forms and/or being accompanied by legal guardians will not be accepted.
Are there toilets on the field?
There will be plenty of portable toilet cabins available throughout the entire festival grounds.
Additionally, for camping guests, there will be regular flush toilets available in a toilet trailer located in the sanitary area.
Permitted vehicles
Vehicles with a maximum weight of 3.5 tons are permitted. Caravans, motorhomes, and cars with trailers are exempt from this restriction. Vehicles longer than 8 meters or trucks are not allowed on the campsite.
An additional Car Pass is required for a caravan/trailer/motorhomes!
Where can I park my car?
Cars usually come with us onto the camping grounds. Please note that you need a car pass to bring your car onto the camping grounds.
You can obtain this either at the evening box office or at a slightly discounted rate through our online pre-sale.
If you only plan to stay for a short time and do not want to camp on the premises, you can leave your car in our day parking area for the duration.
Are there medical personnel available?
Don't worry, the German Red Cross is on-site with an appropriate level of personnel.
If you notice someone not feeling well, please offer your assistance first and then inform our security or bar staff, or directly approach our medical personnel if they are nearby. Always keep an eye on your friends and yourself.
Please also contribute to preventing emergencies by staying hydrated, protecting yourself from the sun, and remembering any necessary medications you may need in advance.
Is the consumption of cannabis allowed at the festival?
Yes, the consumption of cannabis is allowed at the festival. Since the legalization in Germany, consuming cannabis at festivals is permitted.
Please note when traveling to the festival that you do not exceed the legally permissible amount of cannabis in case you encounter a routine traffic check.
Is the festival accessible for people with disabilities?
The festival takes place on agricultural permanent green spaces, where there are no steps or other obstacles. There are no paved paths here.
There will be an accessible toilet cabin on both the camping and festival grounds, each marked with specific signage.
Is there a supermarket or other shopping facilities nearby?
Unfortunately, we do not offer any shopping facilities directly on our premises.
The nearest supermarkets are in Wrist: Edeka and in Kellinghusen: Aldi, Edeka and Lidl.
Edeka Meyer in Wrist is within walking distance of Wrist railway station - which is served by our shuttle bus.
What is prohibited at the festival?
Generally prohibited on the premises:
Open flames, torches, pyrotechnics, weapons of any kind, and all other dangerous items.
Please also leave your pets at home. In our opinion, a music festival is not the right place for dogs, cats, mice, and other pets. They will thank you for it.
Also please leave at home:
Racism, homophobia, and all other forms of discrimination as well as illegal drugs.
Where do I go if I have a question?
Die zentrale Anlaufstelle ist der Einlass bei uns.
Du findest jedoch bei jedem von uns ein offenes Ohr. Sei es bei der Security, an den Bars oder bei unseren Helfern und der Crew. Jeder hilft dir, wo er kann.
Where do I leave my valuables?
It's better to keep your valuables with you at all times or in your car.
It's best to leave the really expensive stuff at home. It's also a good idea to keep an eye on your neighbors. If everyone does that, a lot is already being done.
Am I allowed to consume drugs at the festival?
Anything that is known to be illegal according to the law cannot be tolerated on our premises. Selling or consuming illegal substances may result in expulsion from the premises.
Am I allowed to take photos/videos?
For personal use, you are of course allowed to take some photos and videos here and there. However, please try to avoid capturing the entire festival in pictures and videos. It disrupts your fellow attendees and harms the atmosphere.
Please respect it if other guests feel disturbed by your recordings.
Official photography and filming are already taking place on the festival grounds, and in much better quality. Our team is constantly present to capture you and your friends properly and collect ample photo and video material, which we will later publish.
By attending the event, you acknowledge this and grant permission for the use of photos and videos. If you happen to appear in a photo and do not wish for it to be used, just let us know promptly.
Are animals allowed?
Please leave your pets at home. A music festival, in our opinion, is not the suitable place for dogs, cats, mice, and the like. They will thank you for it!
Do I get a new festival wristband if I lose mine?
If lost, unfortunately, we cannot provide a free replacement for your wristband due to the difficulty in tracing, so you will need to purchase entry again in this case. Please take good care of your wristband.
Your wristband is non-transferable to other individuals, so please do not pass it on to your friends.
We will conduct occasional checks of your wristband within our premises.
I lost my stuff, where can I ask? (Lost & Found)
Lost items are collected at the entrance.
After the festival: Use our contact form.
What happens in case of storms and severe weather?
Please always follow the instructions of our staff. The safest place in such situations is your car. If the party is temporarily interrupted, return to your camps and avoid trees or larger structures.
Who is liable for damages?
Auf dem Festival haftet jeder selbst für die von ihm verursachten Schäden. Und hier noch einmal ausführlich in Juristendeutsch:
Wir haften nicht für Schäden, die im Rahmen von Aufführungen entstehen. Als Veranstalter ist unsere Haftung für eigenes und fremdes Handeln grundsätzlich auf die Fälle des Vorsatzes und der groben Fahrlässigkeit beschränkt. Unberührt hiervon bleibt die Haftung des Veranstalters für anfängliche Unmöglichkeit und die Verletzung vertragswesentlicher Pflichten (sog. Kardinalspflichten), sowie die Haftung für Schäden aus der Verletzung des Lebens, des Körpers oder der Gesundheit, die auf einer fahrlässigen Pflichtverletzung des Veranstalters, eines gesetzlichen Vertreters oder Erfüllungsgehilfen beruhen.
Festival Infield
What is the infield?
We distinguish between the camping area and the infield. The infield is further divided into the food and music areas.
The camping area is for our guests with a camping ticket. Day guests do not have access to the camping area.
All our guests have access to the infield.
What is not allowed in the infield? (Music & Food Area)
According to the guidelines of the local authorities, the following items are not allowed in the infield:
- No chairs or similar items
- No tents or similar items
- No backpacks, bags larger than DIN A4 size
A blanket would be an alternative for seating.
Am I allowed to bring my own food and drinks into the infield?
Bringing food & drinks onto the infield is prohibited.
Glass is not allowed on the infield.
Empty plastic containers are allowed.
Day vistors
Important information regarding bags and backpacks
Please note: According to the guidelines of the public order office, only backpacks up to a maximum size of A4 are allowed on the infield. Larger bags or backpacks are not permitted.
We offer a cloakroom service for clothing and bags for a small fee. Please note that we accept no liability for items left in the cloakroom!
If you have friends at the camping area, they might be able to take care of larger bags or backpacks for you.
Can I pick up my day ticket wristband in advance?
No.
Day tickets can only be redeemed on the specified date to ensure a smooth process. Redemption on a different day is not allowed.
Please note that in exceptional cases, a ban from the premises may be issued for violations.
Do I have access to the camping area as a day guest?
No, day guests don't have access to the camping site, only to the infield (music, shop, food area).
Is there a cloakroom or lockers?
We have a cloakroom for clothes and bags at the entrance for day guests.
We don't have lockers specifically.
Camping
Is there a Camp Quiet?
Yes, in the lower area of our campsite, there is a designated "Camp Leise." The site map clearly shows its location. However, there is no specific assignment for campers.
In Camp Leise, loud music is strictly not allowed!
Please be considerate of your camp neighbors.
Do I need a car pass?
A car pass is required for each vehicle intending to enter the camping area.
An additional Car Pass is required for a caravan/trailer!
You can obtain this either at the evening box office or at a slightly through our online pre-sale.
Am I allowed to barbecue at the campsite? What about campfires?
Barbecuing is allowed on our premises as long as it's done in a proper, at least half-closed grill with a stable shell. Campfires of any kind are strictly prohibited.
A barbecue ban may be imposed at any time due to heat/dryness conditions.
Are there showers and flush toilets available?
In our dedicated sanitary area at the camping site, there are hot showers available in a shower trailer and regular flush toilets in a toilet trailer.
Unlimited access to our shower and toilet containers is possible with our Sani-Flat - available online or on-site.
Alternatively, there is also the option to use the area for a fee.
In addition, there are of course free cubicle toilets spread across the entire site (infield and campers).
Bulky waste deposit (cash only)
We charge a deposit of €50 (in cash) for each bulky item, and you will receive a deposit receipt.
Upon departure, when you take the bulky item with you and return the deposit receipt, you will receive your money back.
Return times:
XXX xx:00 - xx:00
Maximum tent sizes
Only commercially available tents are allowed, suitable for the number of people and providing space for up to 6 persons. Team or firefighter tents may only be used if they require less space than commercially available tents and pavilions.
Groups of up to 9 people may set up a 3m x 3m pavilion. For groups of 10 or more people, two 3m x 3m pavilions are allowed, and for groups of 15 or more people, a maximum of three 3m x 3m pavilions are allowed.
It is not permitted to construct stages, bouncy castles, flagpoles, observation towers, trampolines, or similar objects as they pose a safety risk.
Power generators
There is no power supply available at the campsite. However, if you wish to use a generator, you must ensure that you have a 6kg ABC powder fire extinguisher, which is regularly inspected every two years. Otherwise, operating the generator is strictly prohibited and will be monitored by the authorities. Please make sure to bring a small, quiet generator with adequate power for your group size.
However, it is not allowed to use car batteries or homemade additional batteries.
Sound systems on the camping ground
Bringing professional sound systems is not permitted. Speakers like Soundboks, Teufel Rockster, and other similar devices are limited to a maximum of one per group. Staff may make exceptions in individual cases.
In the Camp Quiet area, no loud music is tolerated under any circumstances! The site map clearly shows where Camp Quiet are located and where the boundary lies.
Please be considerate of your camp neighbors.
Festival Glossary
What are Early Bird tickets?
Early bird tickets are discounted tickets that are sold for a limited period of time before the actual start of sales. They are a reward for those who decide in favour of an event early.
What is a line-up?
A line-up is the list of artists and bands performing at a festival.
What is the difference between a "day ticket" and a "weekend ticket"?
A day ticket allows entry to the festival grounds on a specific day, while a weekend ticket grants access for all days of the festival. Ideal for guests who want to experience the entire festival.
What should you bring to a festival?
Typical items to bring include: comfortable clothing, sturdy footwear, sunscreen, a rain poncho, earplugs, a credit card or similar, enough water, and camping gear if it's a multi-day festival.