Information

FAQ

If you don’t find what you’re looking for here, please contact us with your request!The easiest way to reach us is via our contact form or via our social media channels.

IMPORTANT: The FAQ are not yet updated for 2024!

Schedule

Camping: 
Thurs. 12:00 until Mon. 12:00

Music:
Thurs. 18:00 until 02:00
Fri. 13:00 until 05:00
Sat. 13:00 until 05:00
Sun. 10:00 until 19:30

Shuttle (Between Station Wrist and festival):
TBA

1. General (2023)

Unfortunately, there are certain things that are not allowed on the infield by the regulatory office:
– No chairs or the same
– No tents or the like
– No backpacks or bags larger than DIN A4
– Regularly no own drinks and food (see food/drinks FAQ point)

Yes

Tickets are generally and always non-returnable.

Any friendly and peaceful person over the age of 18 is allowed to join us at the Love and Trance Festival. Unfortunately, we cannot accept “mum slips”.

You will only be admitted upon presentation of your original photo ID. Unfortunately, we cannot check the authenticity of copies of any kind on site.

In addition, our security personnel at the entrance reserve the right to deny access to the event to extremely intoxicated or otherwise negative persons.

Take care of yourself and your friends. In this way, the festival will be fondly remembered by everyone.

In any case, you need a regular festival ticket for your festival visit. There are no special tickets for visitors with disabilities.

However, if you have a disabled person’s ID card with a “B”, you can take an accompanying person with you free of charge. It is not necessary to buy a separate ticket for your accompanying person, but we do ask you to register them in advance via our e-mail address [email protected]. Please give us the full name and address of your accompanying person. Please give us the full name, address and email address of your companion.

In addition, before we can send the guest list ticket for your companion, we need your ID card and your severely disabled ID card as a photo, also sent by email to our email address [email protected]. Your personal details must be clearly visible on the photos and the note “B” must be recognisable.

We will send your companion a free guest list ticket by e-mail after we have checked the photos.

Please note: The guest list ticket is only the festival ticket. Car and shuttle tickets are not included!

The cars usually come with us to the campsite. Please note that you need a Carpass to take your car onto the campsite.

You can get this either at the box office or a little cheaper in our online presale.

If you only stay for a short time and do not want to camp on the site, you can leave your car in our day parking lot.

The Love and Trance Festival takes place on permanent agricultural green areas where there are no steps or other obstacles. There are no paved paths here.

There will be a disabled toilet cabin on both the camping site and the festival site, which will be marked separately.

Garbage: You will help us immensely if you dispose of your garbage in the bins provided or in the garbage bags that we will hand out to you when you enter the grounds. Thank you!

Prohibited on the premises:
Open fire, torches, pyrotechnics, weapons of any kind, and all other dangerous objects. Please also leave your pets at home. A music festival like the Love and Trance is in our opinion not the right place for dogs, cats, mice and co. They will thank you.

Also, please leave them at home:
Racism, homophobia and all other forms of discrimination, illegal narcotics.

If you lose your wristband, unfortunately we cannot replace it free of charge due to the difficulty of traceability, so you will have to buy the entry again in this case. So take good care of your wristband 😊.

Your ribbon cannot be transferred to other people, so please do not give it to your friends.

We will check your wristband here and there on our premises.

Of course there will be a sufficient number of toilet cabins on the entire site.

Anything that is known to be illegal according to the law, we are also not allowed to tolerate on our premises. If you sell or consume illegal substances, you may be expelled from the premises.

We ask for your understanding!

Don't worry, the German Red Cross is on site with an adequate number of staff.

If you notice that someone is unwell, please offer your own assistance first and then call our security or bar staff, or our paramedics directly if they are within reach. Please always keep an eye on your friends, and of course on yourself.

Please make a small contribution in advance to prevent possible emergencies. This includes staying hydrated, staying out of the sun, and remembering to take essential medication if you need it.

It is forbidden to bring food and drinks onto the infield/music area.

It is permitted to bring one (1) closed plastic water bottle!

Of course, you can also take a few photos and videos here and there for private use. However, please try to avoid capturing the entire festival in image and sound. This disturbs your fellow human beings and damages the atmosphere.

Please respect it if other guests are disturbed by your recordings.

Officials are taking photos and filming on the festival grounds anyway, and in much better quality. Our team is permanently on site to photograph you and your friends properly and collects a lot of photo and video material, which we will publish later.

By entering the event, you acknowledge this and give permission to use the photos and videos. If you find yourself in a photo and don't want it, just let us know as soon as possible.

Please always follow the instructions of our staff. The safest place in such situations is the car. If the celebration is temporarily canceled, go to your camps and avoid trees or larger structures.

At the Love and Trance Festival, everyone is liable for any damage they cause. And here again in detail in legal German (unfortunately necessary):

We are not liable for damage that occurs during performances. As an organizer, our liability for our own and third-party actions is fundamentally limited to cases of intent and gross negligence. This does not affect the liability of the organizer for initial impossibility and the breach of contractual obligations (so-called cardinal obligations), as well as liability for damage resulting from injury to life, limb or health, which is due to a negligent breach of duty by the organiser, a legal representative or vicarious agents are based.

phew…

Please leave your pets at home. In our opinion, a music festival like Love and Trance is not the right place for dogs, cats, mice and the like. They will thank you!

There will be no central contact point or info point in the first edition.

However, you will find a sympathetic ear with each of us. Be it with security, at the bars or with our helpers and the crew. Everyone helps you where they can.

Send us an email with a detailed description of the matter to [email protected] with the subject: "LOST – last name" (replace last name with yours).

We will then contact you.

There will be a shuttle service between the Wrist station and the festival site, which will bring you back and forth safely for a small thaler.

We will announce the exact times and prices here in good time.

In addition, however, other local taxi companies are aware of the festival and run between Wrist station and the festival site every day. The distance from the Wrist station to the site is about 6 km.

Always keep your valuables with you or in the car.

You should leave the really expensive stuff at home. It's always best to keep an eye on your neighbors. If everyone does that, a lot has already been accomplished.

The latest developments make us very confident about the upcoming festival summer 😊. So far, it does not appear that events of this type and size will have to be completely canceled again.

At best, we expect a few conditions, such as a hygiene concept and a G-regulation. In the worst case, however, there will be an alternative date.

We offer this year again a generous day parking.

Parking fee €5 (only cash)

2. Cashless

At our infield, which is the music area, only cashless payment is accepted! This applies to our drink counters, food stalls, and shops.

We have decided to make it as convenient as possible for you, which means no RFID wristbands and no complicated pre-loading, instead, you can pay with your familiar cashless payment methods that you know from everyday life:

EC, Maestro, V-Pay, Visa, MasterCard, American Express, JCB, UnionPay, Discover, Diners Club, Apple Pay, Google Pay, Samsung Pay

Please note that you need to bring cash for the day parking (5€) and the trash deposit (10€), bulky waste deposit (50€), as card payment is not possible!

3. Camping (2023)

A car pass is required for each vehicle that is to be brought onto the camping site.

You can get this either at the box office or a little cheaper in our online presale.

Gegen ein paar Taler kannst du bei uns auf dem Festival duschen.

Grilling is allowed here, provided it is done in a proper, at least half-enclosed grill with a stable shell. Campfires of any kind are of course prohibited.

Professional music equipment may not be brought along. Boxes such as Soundboks, Teufel Rockster and other comparable ones are only allowed a maximum of one per group. The staff may decide separately in individual cases.

Please pay attention to your camp neighbours.

There is no electricity supply on the campsite. However, if you wish to use a genset, you must ensure that you have a 6kg ABC powder extinguisher ready, which is regularly tested every two years. Otherwise, the use of the genset is strictly prohibited and will be monitored by the authorities. Please ensure that you bring a small, quiet genset with appropriate power for your group size.

However, it is not permitted to use car batteries or homemade auxiliary batteries.

Only commercially available tents that are appropriate for the number of persons and offer space for up to 6 persons are permitted. Crew tents or fire brigade tents may only be used if they require less space than standard tents and pavilions.

Groups of up to 9 persons may erect one 3m x 3m pavilion. For groups of 10 persons or more, two 3m x 3m pavilions are permitted, and for groups of 15 persons or more, a maximum of three 3m x 3m pavilions are permitted.

It is not permitted to set up constructions such as stages, bouncy castles, flagpoles, observation towers, trampolines or comparable objects, as they represent a safety risk.

Vehicles with a maximum weight of 3.5 tonnes are permitted. Caravans, campers and cars with trailers are exempt from this restriction. Vehicles longer than 8 metres or trucks are not allowed on the campsite.

An additional car pass is required for trailers.

At the entrance, you will receive a bin liner with a €10 (only cash) deposit and a pocket ashtray.

Before leaving the grounds, you can hand in the bin liner at the rubbish containers, and you will get the €10 back in exchange for the token. The bin liner must be at least 3/4 full.

Garbage delivery:
Saturday 16:00–22:00
Sunday 10:00–22:00

For each bulky item we charge €50 and you will receive a deposit receipt.

On departure, you will get your money back when you take the bulky item with you and hand in the deposit receipt.

Return times:
Saturday 16:00–22:00
Sunday 10:00–22:00